*Please visit our temporary closures page for up-to-date information about any unexpected closures and service interruptions at this facility.
Emergency
The emergency department is located through the main hospital entrance. It is open 24 hours a day, seven days a week*.
*Please visit our temporary closures page for up-to-date information about any unexpected closures and service interruptions at this facility.
The emergency department is located through the main hospital entrance. It is open 24 hours a day, seven days a week.
If you need help immediately, call 911.
To access the mental health mobile crisis team call 902-429-8167 or toll-free at 1-888-429-8167. This is a 24 hour, seven days a week phone service to help you or your loved one cope with mental health and addiction challenges in the moment.
Clinics and Services
View the list of NSHA programs and services.
Visiting Hours
Please note: There are currently visitor restrictions in place due to COVID-19. Please visit www.nshealth.ca/temporaryclosures for up-to-date information.
Visitors are welcome daily between 1 p.m. and 8:30 p.m. Please check with nursing staff, if you want to visit outside of the standard visiting hours.
*Learn more about NSHA's Family Presence Policy, which welcomes up to two people named by the patient to be their family or primary support person/people.
Parking
A $4 parking fee will be charged when you exit the hospital parking lot. Please make sure you have correct change before leaving the hospital. Monthly parking passes are available and can be paid with credit or debit.
WiFi and Internet Access
Free public Wifi.
Semi-private and Private Rooms in Nova Scotia Hospitals
- Private room: Includes one bed and one washroom. You can find current rates here.
- Semi-private room: Includes two beds separated by curtains and one washroom. You can find current rates here.
Space in our private and semi-private rooms is limited. The sooner we have your insurance information the more likely we are to be able to accommodate your request.
When the booking clerk calls with your hospital admission date, let them know you are interested in a private or semi-private room.
When you are admitted, be sure to have your private insurance card with you and let the admitting clerk know you have requested a private or semi-private room.TV & Phone in your Room
You can find updated information about costs associated with semi-private and private Rooms in the hospital here.
Fees and Bill Payments
You can find updated information about fees and bill payments for Canadians and out of country patients here.
TV and Phone in your Room
TV Service
Bedside TV rental is available. The cost is $11 + tax per day. If you have requested a private or semi private room, the cost of the TV services will be covered. There is information provided in your room to set up your TV.
Phone Service
Bedside telephone service is available. There is a connection fee for this service and you will also be charged a daily rate and will be billed for any long distance calls. To set up your phone service, dial 899 from your bedside phone
Inpatient Meals
During your stay at the hospital, you will receive breakfast, lunch and supper daily. If you follow a special diet or have food-related allergies or sensitivities, let us know when you arrive.
Cafeteria and Vending Machines
Cafeteria, level 2
Hours of operation:
Monday to Friday: noon to 1 p.m.
Weekends and holidays: closed
Gift Shop
Gift shop, main lobby
Hours of operation:
Monday to Friday: 9 a.m. to 4 p.m.
Spiritual Spaces & Quiet Rooms
An inter-faith chapel located on second level.
Bank Machines
A bank machine and a changed machine are located in the main lobby.
About
Roseway Hospital provides health care services to about 15,000 Shelburne County residents.
